The Human Services Agreement is an NSW government document that sets out the general conditions for organizations (called non-governmental organizations on ProcurePoint) that provide human services funded by NSW government authorities. As of August 1, 2017, the Human Services Agreement will apply to all organizations funded by an NSW government agency to provide “human services.” Human services are defined by the NSW government as programs, facilities or services provided to meet the health, social and social needs of individuals, families and communities. Prior to 2017, the DCJ, formerly known as the Department of Families and Community Services (FACS), had other models of contracts with service providers, including the Funding Agreement and the Program Level Agreement (PLA). Since 2017, DCJ has been using the Human Services Agreement (HSA) for new contracts, as old contracts expire. In particular, funding certificates and the PLA have been replaced by the standard HSA conditions and the HSA calendar. Most DCJ contracts expired in June 2020 and HSA will use new contracts from July 2020. If your organization still needs advice on the basis of FACS funding, please contact us for help. The Emergency Profit Act has developed a guide to the Human Services Agreement, which contains information on the main obligations of organizations under the Human Services Agreement, and contains checklists that help organizations meet their obligations. More information about the Human Services Agreement can be found on the ProcurePoint website and the direction of NSW procurements.
The non-profit law has also developed a fact sheet for organizations funded by the Department of Communities and Justice (DCJ). This fact sheet will help organizations understand the additional conditions contained in the DCJ calendar of the Human Services Agreement. Download the full Human Services Agreement guide below or scroll down to download individual pieces.